Group Terms and Conditions
School Terms and Conditions
Group Payment Terms & Policies
Payment Terms & Policies and Group discounts apply to groups of 10 or more adults attending the same performance.
•A $150 non-refundable deposit plus tax is required upon booking.
•A 30% deposit is due 30 days after booking.
•Total remaining balance is due 45 days prior to the performance date.
Your group contract will be emailed with your invoice. You must sign and return the contract with your deposit payment.
Full payment is required 30 days prior to the performance date. We accept American Express, MasterCard, and Visa, Stratford Festival gift certificates, money orders and cheques.
For group orders booked within 45 days of performance full payment is due at the time of booking.
For groups cancelling their entire order less than 45 days before the performance, the 30% deposit will be forfeit.
Adjustments to an order must be completed prior to the final balance-due date on the invoice.
If we receive cancellation of your entire order 45 days or more before the performance date, we will charge you a $100 cancellation fee in addition to the $20 non-refundable service charge. If we receive cancellation of your entire order less than 45 days prior to the performance date, you will forfeit 50% of your deposit.
If you pay for your order in full 30 days or more prior to the performance date, we will mail your tickets to you.
Fully paid tickets are non-refundable.
Fully paid tickets may be exchanged on an individual basis for another performance during the same season, provided the tickets are received for exchange at least 24 hours before the performance for which they were purchased. However, any group rate that applied to the original tickets does not apply to the new tickets. There is a $8.10 charge for each ticket exchanged, plus any difference in ticket price.
School Payment Terms & Policies
Payment Terms & Policies School discounts apply to groups of 6 or more students attending the same performance.
•A $100 non-refundable deposit plus tax is required upon booking.
•A 30% deposit is due 30 days after booking.
•Total remaining balance is due 45 days prior to the performance date.
Your school contract will be emailed with your invoice. You must sign and return the contract with your deposit payment.
Full payment is required 45 days prior to the performance date. We accept American Express, MasterCard, and Visa, Stratford Festival gift certificates, money orders and cheques.
Orders booked within 45 days of performance require full payment.
School groups cancelling their entire order less than 45 days before the performance, will forfeit 50% of deposit.
If we receive cancellation of your entire order 45 days or more before the performance date, we will charge you a $100 cancellation fee in addition to the $20 non-refundable service charge.
Adjustments to an order must be completed prior to the final balance-due date on the invoice.
If we receive cancellation of your entire order less than 14 days prior to the performance date, you will forfeit your entire deposit.
If you pay for your order in full 30 days or more prior to the performance date, we will mail your tickets to you. All tickets paid in full less than 30 days prior to the performance will be held at the box office.
Fully paid tickets are non-refundable.
Fully paid tickets may be exchanged on an individual basis for another performance during the same season, provided the tickets are received for exchange at least 24 hours before the performance for which they were purchased. However, any school rate that applied to the original tickets does not apply to the new tickets. There is a $8.10 charge for each ticket exchanged, plus any difference in ticket price.