We currently provide the following items to assist you while you’re attending a performance:
Wheelchairs are available to borrow on a first-come, first-served basis. They are located in the First Aid Room in each theatre; please see an usher
or House Manager for assistance.
Braille house programs may be borrowed from the coat check (Festival Theatre) or House Manager (all other theatres).
Magnifying sheets to assist in reading house programs or other materials may be borrowed from the coat check (Festival Theatre) or House Manager (all other theatres).
Hearing assistive receivers are available for patrons with hearing disabilities and/or requiring hearing assistance. All theatres are equipped with Sennheiser Infrared Assistive Listening Systems.
The Festival and Avon theatres offer two types of receivers:
The Tom Patterson and Studio theatres:
We encourage you to reserve your hearing assistive receivers in advance, but on-site requests can be accommodated if quantities permit. We would welcome a donation to our hearing assistance program to offset the cost of owning and maintaining these devices. Donations can be made at any of our theatres when you come to pick up your headset. A minimum of $2.00 is suggested. Thank you.
Audio Described Performances
Audio Described performances are offered to patrons with vision disabilities at the Festival Theatre on selected dates throughout the season (marked on our performance calendar). A live audio describer gives details of costumes, sets and key on-stage action. Delivered via headset, the description supplements the spoken dialogue without interfering with it. For more information, see the Audio Described Performances page.
Our properties have several features to make them more accessible:
Please speak to any member of the Front of House staff for more information.