1. How do I get to the
Located in the city of Stratford, Ontario, we are linked to Highway 401 by Highway 8 or by Perth Road113/County Road 6. Stratford is within a three-hour drive of four major border crossings from the United States. For more information and maps to our venues, please visit our
Getting Here page.
We also provide a round-trip coach service for our Festival patrons, departing from Toronto throughout our season. Schedules and further information are available on the
Stratford Direct Bus page.
2. Is parking available at the
Please visit our
Theatre Maps & Guides page for parking maps and detailed options while attending our theatres. Be sure to check out city parking options! City core parking map
3. What taxi/public transit
services does Stratford have?
- City Cabs 519.272.2222
- Radio Cab 519.271.4242
- Festival Cab 519.508.8888
Phone: 519.271.0250, extension 264
4. Do the theatres offer bar
and food service?
Light lunches and dinners, beverages, pre-ordered picnic packages and snacks are available at the Festival Theatre. A BBQ lunch is offered on the Festival Theatre Terrace before matinee performances in July and August (weather permitting). Snacks and beverages are also available at our other theatres. For more details, please visit our
On-Site Amenities page.
5. Are children welcome to
attend performances at the Festival?
Much of our programming is accessible to children aged 10 and up, and some productions may be fine for younger children. Unfortunately, babes in arms and children under the age of two are not permitted in the auditorium.
If you have questions about suitability, please call our
Box Office or check the audience advisory information provided on our production pages. We also recommend that minors be seated next to their parents/guardians.
Unaccompanied minors under the age of 12 are discouraged.
6. Does the Stratford Festival
have a dress code?
We do not have a dress code, though many of our patrons do like to dress up for the occasion! Whether you choose casual or more formal attire,
consider bringing a light sweater or jacket, as our theatres are
air-conditioned. For the
comfort and safety of others attending the performance who have allergies or
intolerances, please consider using scented products sparingly, or foregoing
7. Can I take pictures or make recordings?
We encourage you to create visual mementos of your family and friends enjoying their Stratford Festival experience. Photos and video can be taken before the performance and during the interval; however, at no time can they be taken during the performance.
8. Are there any theatre etiquette issues to keep in mind?
Please turn off all mobile devices once you’re seated so that no one will be disturbed during the performance. You’re welcome to bring bottled water or beverages in our lidded theatre cups into the auditorium – but, please, no other food or drinks.
9. What are your late and/or readmission policies?
If you arrive late for a performance, or have to leave one for any reason, our ushers will make every effort to find you a seat during a suitable break. Please be advised that this may not be the seat you are ticketed for.
10. Do the theatres have free
Free Wi-Fi is available in all of our theatre lobbies. As a courtesy to the actors and your fellow patrons, please completely turn off all electronic devices prior to a performance.
11. What accessibility
assistive services are offered at the theatres?
We are committed to making everyone’s theatre experience extraordinary. Our facilities are accessible, and we offer assistive devices and services to patrons as and when required. Please see our
Accessibility page for more details.
12. What is the Festival's scent policy?
We encourage our patrons to refrain from wearing perfume, cologne and
other scented products when visiting our theatres; however, we cannot guarantee
a scent-free environment. Should you have an allergy to scented products and
require a change in your seating location, please see the House Manager and if
possible, we will relocate you to comparable seating. Should you have severe
allergies, please reach out to Guest Services prior to your scheduled visit and we will do our best to accommodate you.
13. What other activities are
available at the Festival?
We offer many additional activities to enrich your theatre experience. You can attend a
Forum event, take a
tour or explore our
exhibitions throughout the season.
14. Where can I stay?
Visit pages lists a wide range of accommodations, as well as dining and leisure options.
Haven’t found the answer to your questions? Please
contact us for further assistance. For ticketing related queries , please visit Ticketing FAQs.
15. Can I bring my backpack, bag or
suitcase into the theatre?
coat and bag check facilities at all our theatres for guest use while attending
a performance. Guests are encouraged to check larger items for the
comfort of all visitors as the auditorium seats are not designed to accommodate
bag storage. The Festival reserves
the right to search any bag entering our facility and/or enforce complimentary bag check at their sole discretion. For the safety and security of all our
guests, bag check is only available to individuals that remain on our premises
while their bags are in our storage areas.