We are committed to making your visit extraordinary. We have  programs, facilities and services to provide support and ensure you have a spectacular experience. Please see below for a description of the supports we offer. 

ASL Performances IconASL Performances

  • Select performance dates with ASL interpretation. To learn more, visit the ASL Performances webpage

Audio Described Performances IconAudio Described Performances

  • Select performance dates with live audio description. To learn more, visit the Audio Described Performances webpage

Relaxed Performances Icon    Relaxed Performances

  • Designed to welcome patrons who will benefit from a less restricted audience environment. To learn more, visit the Relaxed Performances webpage.

  OC3     Open Caption Performances

  • Select performance dates with open captioning. To learn more, visit the Open Captioned Performances  webpage.

Wheelchair Accessibility IconWheelchair Accessibility and Mobility

  • Wheelchair-accessible and special access seating is available in all theatres. We also have handrails in the theatres to assist you in getting to your seat.
  • The Tom Patterson and Studio Theatres, and the Avon Theatre balcony are steeply inclined and may be difficult to navigate. 
  • All theatres have special access washrooms, motorized door controls. The Festival and Avon theatres have elevator access.
  • You are welcome to bring your own assistive device.  Large devices, like walkers are to be stored outside of the auditorium during performances. 
  • For more about our theatres, please visit the Theatre Maps & Guides page

Special Parking Access IconSpecial Access Parking

  • We have special access parking at the Festival theatre’s upper parking lot; $10 with a valid permit.  Spaces are limited, please reserve in advance.
  • For all other theatres please use unreserved City of Stratford special-access parking.
  • Please visit the Theatre Maps & Guides page to locate special access parking.

Service Animals IconService Animals

  • Service Animals are welcome; please advise the Box Office when ordering to ensure a suitable seat is reserved. 

Braille House Programs IconBraille House Programs

  • May be borrowed from our House Managers after the official opening of the performance. Programs will also be available for download for your Braille note taker.

    Magnifying Sheets IconMagnifying Sheets

    • May be borrowed from our House Managers.

    Hearing Assistance IconHearing Assistance

    • Our theatres offer wireless radio frequency hearing assistance receivers.  Headphones are provided but guests are welcome to bring their own. Please reserve at the time of booking your ticket. 

    Support PersonsSupport Persons

    • Support persons are welcome to provide services or assistance with communication, mobility, personal care, medical needs or access to our facilities. 
    • Support persons must have a valid ticket to performances or events that have assigned seating and admission prices will be charged for both attendees based on seating location chosen.
    • Complimentary admission for one support person will be granted with a valid CNIB card or an Access2Entertainment card. The Festival will consider additional requests on a case-by-case basis.

    You are welcome to review a full copy of our accessibility policies: