We are committed to making your visit extraordinary. We have  programs, facilities and services to provide support and ensure you have a spectacular experience. Please see below for a description of the supports we offer. 

ASL Performances IconASL Performances

  • Select performance dates with ASL interpretation. To learn more, visit the ASL Performances webpage

Audio Described Performances IconAudio Described Performances

  • Select performance dates with live audio description. To learn more, visit the Audio Described Performances webpage

Relaxed Performances Icon    Relaxed Performances

  • Designed to welcome patrons who will benefit from a less restricted audience environment. To learn more, visit the Relaxed Performances webpage.

  OC3     Open Caption Performances

  • Select performance dates with open captioning. To learn more, visit the Open Captioned Performances  webpage.

Wheelchair Accessibility IconWheelchair Accessibility and Mobility

  • Wheelchair-accessible and special access seating is available in all theatres. We also have handrails in the theatres to assist you in getting to your seat.
  • The Tom Patterson and Studio Theatres, and the Avon Theatre balcony are steeply inclined and may be difficult to navigate. 
  • All theatres have special access washrooms, motorized door controls. The Festival and Avon theatres have elevator access.
  • You are welcome to bring your own assistive device.  Large devices, like walkers are to be stored outside of the auditorium during performances. 
  • For more about our theatres, please visit the Theatre Maps & Guides page

Special Parking Access IconSpecial Access Parking

  • We have special access parking at the Festival theatre’s upper parking lot; $10 with a valid permit.  Spaces are limited, please reserve in advance.
  • For all other theatres please use unreserved City of Stratford special-access parking.
  • Please visit the Theatre Maps & Guides page to locate special access parking.

Service Animals IconService Animals

  • Service Animals are welcome; please advise the Box Office when ordering to ensure a suitable seat is reserved. 

Braille House Programs IconBraille House Programs

  • May be borrowed from our House Managers after the official opening of the performance. Programs will also be available for download for your Braille note taker.

    Magnifying Sheets IconMagnifying Sheets

    • May be borrowed from our House Managers.

    Hearing Assistance IconHearing Assistance

    • Our theatres offer wireless infrared hearing assistance receivers.  Please reserve at the time of booking your ticket. 

    Support PersonsSupport Persons

    • Support persons are welcome to provide services or assistance with communication, mobility, personal care, medical needs or access to our facilities. 
    • Support persons must have a valid ticket to performances or events that have assigned seating and admission prices will be charged for both attendees based on seating location chosen.
    • Complimentary admission for one support person will be granted with a valid CNIB card or an Access2Entertainment card. The Festival will consider additional requests on a case-by-case basis.

    You are welcome to review a full copy of our accessibility policies: