The Festival strives to ensure that everyone's visit is extraordinary by offering programs, facilities and services that give patrons with disabilities everything they need to have an enjoyable experience. Our buildings and facilities are wheelchair accessible, and special access seating is available in each of our theatres.
Guide dogs or other trained and accredited service animals are welcome. If you are planning to see a performance with your service animal, please advise the Box Office representative when you purchase your tickets so that an appropriate seat is assigned to you.
Stratford also welcomes patrons with disabilities who are accompanied by a support person. Complimentary admission for one companion accompanying a patron with a valid CNIB card or an Access2Entertainment card will be granted. The Festival will also consider additional requests on a case-by-case basis, so please feel free to enquire at any time.
Live Audio Description
If you are blind or low-vision, we offer Braille house programs and magnifying sheets at our theatres: simply ask one of our friendly front-of-house staff. For a truly special experience, we invite you to check out our audio description service.
On selected dates throughout the season, these performances are designed to enhance the experience for patrons who are blind or have compromised vision. A live audio describer gives details of costumes, sets and key on-stage action. Delivered via headset, the description supplements the spoken dialogue without interfering with it.
This coming season, we offer described performances for more productions than ever before - including for the first time at the Studio Theatre. Audio described performances are scheduled on the following dates:*
The Music Man: June 24 at 2 p.m. and August 24 at 2 p.m., Festival Theatre.
The Tempest: July 8 at 2 p.m., Festival Theatre.
To Kill a Mockingbird: July 12 at 2 p.m., Festival Theatre.
The Rocky Horror Show: July 20 at 2 p.m., Avon Theatre.
An Ideal Husband: July 29 at 2 p.m., Avon Theatre.
Coriolanus: August 19 at 2 p.m., Avon Theatre.
Paradise Lost: September 23 at 2 p.m., Studio Theatre.
For even greater enhancement of your experience, we now offer free touch tours before selected audio described performances. Starting at noon, our audio describer will lead you through a 45-minute tour in which you'll be able to touch and handle fabrics, props and costume items for the play you are about to see. Touch tour dates are as follows:*
The Music Man: June 24 at noon, Festival Theatre.
The Tempest: July 8 at noon, Festival Theatre
The Rocky Horror Show: July 20 at noon, Avon Theatre
Services for Deaf and Deafened Patrons
Hearing Assistive Receivers
These are available to patrons with hearing disabilities and/or requiring hearing assistance. All three of our theatres are equipped with our current Radio-Frequency System. We encourage you to reserve your hearing assistive receivers in advance, but on-site requests can be accommodated if quantities permit.
ASL Interpreted Performance
Professional American Sign Language theatre interpreters, stationed at the level of the stage, provide interpretation for deaf and deafened patrons. Designated seating has been reserved for best viewing of the stage and the ASL interpreters. We hope you can join us for this ASL interpreted performance:
The Rocky Horror Show: October 20 at 8 p.m., Avon Theatre.*
During the performance, there will be a screen at the front of the stage upon which the dialogue and sound effects of the play will be displayed as text. The text will be captioned in real time - that is, at the same pace as the actors are speaking. Designated seating has been reserved for best viewing of the stage and the screen. Please join us for:
The Tempest: July 8 at 2 p.m., Festival Theatre.*
These are specifically designed for patrons who will benefit from a less restricted audience environment. Patrons of all abilities are welcome, including but not limited to those with intellectual or learning disabilities, sensory processing conditions or autism. There is a relaxed attitude to noise and movement within the auditorium, and some minor production changes may be made to reduce the intensity of light, sound and other potentially startling effects. Please join us for:
The Music Man: August 7 at 2 p.m., Festival Theatre.*
*Please note that additional special performance dates may be added for groups of 20 or more. Contact our Groups Department for further information: firstname.lastname@example.org
To book tickets for any of our enhanced performances, please call our Box Office at 1.800.567.1600. We look forward to welcoming you to our theatres in 2018!